I know. At the call center I used to work at they always told us to fill dead air with menial chit chat, for example "How's the weather there". I of course said screw that, I don't care about menial chit chat so the customer is getting dead air and they're going to have to like it. Made me laugh though every time I walked past somebody and they were asking asking about the weather.
It became funnier when we were no longer able to give any clue as to our location due to a bomb threat that was received, since the obvious follow up question for the customer is "How's the weather.....Where are you located?"
"I'm sorry. Due to security reasons I am not allowed to disclose my location"
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