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  #61  
Old March 23rd, 2007, 07:42 AM
thesupreme1's Avatar
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Message(#6851-000567-5762\5675762)

Hello,

We have heard from various others like you letting us know how they felt regarding Nintendo's implementation of Friend Codes in the Wi-Fi Connection service for Wii. I want you to know that we appreciate your passion and concern. Let me assure you that your concerns have been heard and will be forwarded along. As always, keep an eye on our website (www.nintendo.com) for the latest developments in Wi-Fi gaming as they are made available.

Nintendo of America Inc.
R.M. Rickets

Nintendo's home page: http://www.nintendo.com/
Power Line (Automated Product Info): (425) 885-7529

-----

Take our Survey! You have been chosen to participate in an e-mail quality survey. This should take less than 5 minutes. Please click here: <A href="http://www.nintendo.com/consumersurvey.jsp?ref=fastcarlova@hotmail.com

-----




ORIGINAL MESSAGE:
-----------------


From: fastcarlova@hotmail.com
Posted At: 22:29:43.000 03/17/2007
Posted To: Nintendo <nintendo@noa.nintendo.com>
Subject: Webform: Wii > Online Connection Assistance

Your Wii friend code system is horrible. Can you PLEASE change it to something along the lines of
Add Friend
Fastcarlova12345
Friend Added!
For ALL GAMES
And be done with it? Not..
Add Friend
136436342562346234624652363456
Error(I'm off by one digit)
136436342562346234624652363455
Friend added!
For every dang game.
Please and Thank You!
-Thesupreme1 (Universal online screen name for me)
----

Took survey...

To assure the highest quality of service, we ask a few of our most valuable customers about our service every week. By taking the time to fill out this survey, you will help us meet our goal of 100% consumer satisfaction.

Please base your answers on your most recent e-mail contact with Nintendo.

What was the reason for your contact with Nintendo?


Lack of online support and not consumer friendly. It is the biggest pain in the world and I am seriously considering buying a Microsoft Xbox 360 due to them actually listening to their costumers about some of the very annoying issues. ( 3 rings of death= longer warranty, own hotline)

Please rate the service:
Excellent Good Fair Poor

Please provide the reason for this rating:


Pre-prepared letter made me feel like I was talking to a robot not a person.

How did I do. I decided to do it as a normal person. With most of you doing it "professional like" I decided to make it look like normal people cared too.
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By Idioteque
  #62  
Old March 23rd, 2007, 05:48 PM
mepaco
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Quote:
Originally Posted by thesupreme1 View Post
How did I do. I decided to do it as a normal person. With most of you doing it "professional like" I decided to make it look like normal people cared too.
Looks fine to me. I'm going to get my friends to email them as well, even if they don't currently own a Wii. The whole system is just retarded. I have no problem with friend codes as long as they are on a system level. I just want one person from Nintendo to tell me why they think game specific codes are necessary. What do they offer that you cannot achieve with the system friend codes and individual friend lists for each game? I'm assuming they had some reason but I just can't figure it out. It doesn't make it any more configurable or any more secure for little Johnny. Stupid!
  #63  
Old March 25th, 2007, 09:23 AM
bailystevens
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im gonna sent one to nintendo europe now and see if their response is different
  #64  
Old March 27th, 2007, 02:44 AM
Wii60 owner, gamer 4 life
 
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Location: Australia
Posts: 268
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yup I got the exact same thing... thats the point of a form letter. at least the fact that they made a from letter just for friend code complaints at least means they're receiving plenty of complaints.
  #65  
Old March 27th, 2007, 03:47 AM
Abyssal_Nuclei
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Posts: n/a
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Message(#6851-000566-8682\5668682)

Hello,

We have heard from various others like you letting us know how they
felt regarding Nintendo's implementation of Friend Codes in the Wi-Fi
Connection service for Wii. I want you to know that we appreciate your
passion and concern. Let me assure you that your concerns have been heard
and will be forwarded along. As always, keep an eye on our website
(www.nintendo.com) for the latest developments in Wi-Fi gaming as they are
made available.

Nintendo of America Inc.
R.M. Rickets

Nintendo's home page: http://www.nintendo.com/
Power Line (Automated Product Info): (425) 885-7529

-----

Take our Survey! You have been chosen to participate in an e-mail
quality survey. This should take less than 5 minutes. Please click here: <A
href="http://www.nintendo.com/consumersurvey.jsp?ref=Abyssal_Nuclei@yahoo.com

-----




ORIGINAL MESSAGE:
-----------------


From: Abyssal_Nuclei@yahoo.com
Posted At: 23:34:55.000 03/14/2007
Posted To: Nintendo <nintendo@noa.nintendo.com>
Subject: Webform: Wii > General Questions / Feedback

I am a huge Nintendo Fan, I have my Wii here, and I enjoy playing
online a great deal. I am 17 years old and I feel that the friend code
system is a big mistake on Nintendo's part. I think that online safety for
children is very important, and certainly you could add in an option
that requires friend codes if that option is enabled. As it is, it is
nearly impossible to play with interesting people from across the world
in wii games, which is very unfortunate, as it is something that might
be able to please a great deal of people, please rethink this Nintendo!
The fate of the Wii, might be in your decision on this matter!
A great fan,
Nicholas Karl


Well that was my letter, I hope if we send enough they might change something...
  #66  
Old March 28th, 2007, 02:48 AM
2pro4show's Avatar
Senior Member
 
Join Date: Nov 2006
Posts: 5,442
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I got the same pre-made letter as you guys. It's obvious that they will keep replying with this; our only hope is to get many people to flood them with e-mails to convince them to change their minds.

EDIT: I just send them an e-mail roughly the same as my last one regarding the friend codes, except this time I included the pre-made letter and specifically told them not to reply with it. Let's see them weasel their way out of this one...
  #67  
Old March 28th, 2007, 02:59 AM
Yoshi's Avatar
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Join Date: Jan 2007
Posts: 1,015
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Quote:
Originally Posted by 2pro4show View Post
EDIT: I just send them an e-mail roughly the same as my last one regarding the friend codes, except this time I included the pre-made letter and specifically told them not to reply with it. Let's see them weasel their way out of this one...
haha that's funny.
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  #68  
Old March 28th, 2007, 03:06 AM
MasterSword's Avatar
I never doubted.
 
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Location: USA
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Here's what I got.

Quote:
Message(#6851-000568-7597\5687597)

Hello,

We have heard from various others like you letting us know how they felt regarding Nintendo's implementation of Friend Codes in the Wi-Fi Connection service for Wii. I want you to know that we appreciate your passion and concern. Let me assure you that your concerns have been heard and will be forwarded along. As always, keep an eye on our website (www.nintendo.com) for the latest developments in Wi-Fi gaming as they are made available.

Nintendo of America Inc.
R.M. Rickets

Nintendo's home page: http://www.nintendo.com/
Power Line (Automated Product Info): (425) 885-7529
__________________
  #69  
Old March 28th, 2007, 03:08 AM
Yoshi's Avatar
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Join Date: Jan 2007
Posts: 1,015
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Quote:
Originally Posted by MasterSword View Post
Here's what I got.
Read the posts above yours..it seems everyone got this pre-made message.
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  #70  
Old March 28th, 2007, 03:09 AM
2pro4show's Avatar
Senior Member
 
Join Date: Nov 2006
Posts: 5,442
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^Yup, same old message. Hopefully they will be kind enough to fullfill my request and answer me personally...
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